Includes bibliographical references (p. 205-211) and index.

This text] identifies the context of the helping profession -who the helping professional is, what kinds of activities he or she enters, qualities and skills of helpers such as cultural competence, and professional identity, training, and credentialing. [The text] delineate[s] the basic counseling strategies designed to elicit, support, or direct client change. [It] focuses on several areas pertinent to beginning helpers. [It also] explore[s] common concerns of beginning helpers, such as managing anxiety and personal issues, bridging the gulf between theory and practice, and managing all flavors and combinations of anxiety.-Pref.